Shipping & returns
🌍 Shipping
Every bag of NeuroPeak coffee is roasted fresh the morning after your order — so shipping begins as soon as your coffee is ready.
Shipping is automatically calculated at checkout based on your location and order size.
Most orders ship within 1–3 business days after roasting.
🎁 Free Shipping
Shipping is calculated at checkout, offering real time rates, depending on your location.
We offer free shipping on qualifying orders.
Your exact free-shipping threshold will appear at checkout, depending on your region.
🔄 Returns & Exchanges
Because coffee is a fresh, perishable product, we cannot accept returns unless the item arrives damaged or there was an error with your order.
If your package arrives damaged:
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Please contact us within 48 hours
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We’ll replace or correct your order immediately
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Shipping fees for express or upgraded services are non-refundable
Ground shipping may be refunded only if our shipping team was at fault.